Aicrane Whatsapp ID
Whatsapp: +86 151 3717 8596
AICRANE Group Wechat
WeChat ID: +8618569987263

After-sales Service

Service Concept


Our company has established 8 service networks including more than 60 after-sales service engineers for overseas market. They all unified manage and deployment by the specialized agencies-Customer service center, and establish a detailed customer files. The electrical and mechanical after service engineer’s technical level and skill are fully qualified for the installation, adjustment, commissioning, training and advice the user’s operators and provide free technical advisory service, etc.

Aicrane Map
Aicrane Map
  • Installation, commissioning and acceptance

We send after service engineers to help the installation and commissioning process of the equipment.

Returning visit for each set equipment after installation by specialized department.

  • Technical material, warranty and technical service

We offer the customer training for the operator and maintenance worker, and also provide free technical advice services.

We supply lifelong service for the equipment.

  • Spare parts service

We offer the original, authentic, quality spare parts for the equipment maintenance.

  • Our service is available at 7*24 hours every week.

After-sales Team

Aicrane Service Team
Aicrane Service Team

In case of doubt, contact us online or call us at any time.

Tel: 0086 371 5515 9266

Mobile: 0086 187 3715 6711

    Get In Touch
    Our teams are on hand to provide you with the right lifting solutions.
    1.What will the winch be used for: ?
    2.Rated load(T) or pull force(KN): ?
    3.Drum capacity(mm x m): ?
    4.3 phase power supply(v/hz): ?
    5.Working speed(m/min): ?
    6.Your project introduction: project working site, project budget, etc.